Contact Center

When your sales team or customers need a reimbursement reality check, who can they trust? Help them avoid unnecessary pitfalls and roadblocks, with quick answers from our rapid-response experts.

Reimbursement Contact Center

The Reimbursement Devil Is In The Details

New medical technology often raises coding, coverage and payment questions among sales reps and customers. Even when training and documentation are in place, there’s sometimes no substitute for direct assistance.

That’s when our Contact Center services make all the difference. With our experienced reimbursement advisors working on your behalf, you can offer convenient phone and email support that’s highly efficient, cost-effective, and compliant with prevailing guidelines.

Add Value With Customized Support

First, we’ll assess the contact-related requirements for your medical product. Then, we’ll create a personalized program that ensures prompt, accurate responses to relevant reimbursement questions.

Reimbursement Contact Center - Activities

An Answer Is Never Far Away

Our staff is always standing by — ready to research and resolve inquiries within pre-established response timeframes. Think of us as a one-stop clearinghouse for definitive answers that comply with the most recent regulations, and reflect best practices in coding, coverage and payment.

Ready to resolve your reimbursement problems? We’re here for you…
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